Contents
- AABAT Privacy Policy
- Introduction
- Collection of Informaiton
- Use of Collected information
- Storage of Collected Information
- Access to Collectd Information
- Orders
- Communications
- Third Parties
- Legal
- Links
- Changes to Privacy Policy
- AABAT Security Policy
- Delivery Policy
- Digital Content Delivery
- Refund & Returns Policy
- Transaction Currency
AABAT Privacy Policy
Introduction
AABAT regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all AABAT users, and conforms to Internet privacy standards.
If you have questions or concerns regarding this statement, you should first contact AABAT Secretary at [email protected].
Collection of Information
In order to use the AABAT website, we may require information from you in order torovide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email. Any information collected by AABAT is collected via correspondence from you or your company. This may be via the telephone, email, mail, fax or directly through our website.
Use of Collection Information
Any details collected from AABAT customers is required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development.
Storage of Collected Information
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
If you have any questions about security on our Website, you can email us at [email protected].
Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at [email protected].
Orders
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Communications
AABAT uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at [email protected].
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
Third Parties
AABAT may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. AABAT does not share any information with third parties for any unknown or unrelated uses.
Legal
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
Links
Links on the AABAT site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of https://aabat.org.au.
Changes to Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.
AABAT Security Policy
AABAT uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian and New Zealand merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.
- Payments are fully automated with an immediate response.
- Your complete credit card number cannot be viewed by AABAT or any outside party.
- All transactions are performed under 128 Bit SSL Certificate.
- All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
- eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by AABAT.
For more information about eWAY and online credit card payments, please visit eway.io/nz
Delivery Policy
After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via the appropriate delivery method within two weeks if purchase has been made for shipping to an Australian address; however if goods are unavailable delivery will take a little longer.
If you wish to query a delivery please contact us at [email protected].
Digital Content Delivery
After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few
minutes of ordering. We will attempt to send your software/license/access code via email within two working days.
If you wish to query a delivery please contact us at [email protected].
Refund & Returns Policy
If for any reason you are not completely satisfied with your purchase we will give you a 30 day money-back guarantee from the time you receive the goods. Workshop and professional development activity fees are non-refundable if you cancel within 7 days of the event start date. Please email us at [email protected] within that time if you are not satisfied with your purchase so that we can resolve any problems.
This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products
must be returned in their original condition. All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via Registered post and that you pre-pay all postage.
You assume any risk of lost, theft or damaged goods during transit & therefore advise you take out shipment registration of insurance with your postal carrier. AABAT will not be responsible or
parcels lost or damaged in transit if you choose not to insure.
Transaction Currency
All financial transactions undertaken through this website are in Australian Dollars (AU$).
Website browsing
Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.
Our cookies help us:
- Make our website work as you’d expect
- Remember your settings during and between visits
- Improve the speed/security of the site
- Allow you to share pages with social networks like Facebook
We do not use cookies to:
- Collect any personally identifiable information (without your express permission)
- Collect any sensitive information (without your express permission)
- Pass data to advertising networks
- Pass personally identifiable data to third parties
- Pay sales commissions
- You can learn more about all the cookies we use below
Granting us permission to use cookies
If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.
Specifically the Cookie/s we use are:
Website Function Cookies
Name: PHPSESSID
Location: internationaladventuretherapy.org
Type: HTTP
Expiry: Session
Cookie purpose description: Preserves user session state across page requests.
We use cookies to make our website work including:
- Remembering your search settings
- Allowing you to add comments to our site
- There is no way to prevent these cookies being set other than to not use our site.
Social Website Cookies
So you can easily “Like” or share our content on the likes of Facebook and Twitter we have included sharing buttons on our site.
The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.
Turning Cookies Off
You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of this and a large proportion of the world’s websites as cookies are a standard part of most modern websites
It may be that you concerns around cookies relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive.